Have you ordered the wrong unit or changed your mind? Please make sure that you are purchasing the correct equipment for your needs - if you have any questions then please contact our customer services team on 1300-885-693. Goods that are delivered faulty or defective are replaced, repaired, refunded or exchanged by us. Please contact us via phone or email and we'll forward your request to the manufacturer's service department as soon as possible. Please read more information about warranty here If you require any assistance, please contact us by phone or email. In the event that we need to make any changes to your order, we'll contact you as soon as possible.Īfter your order has been processed, you will receive the tracking number in a few days and will be able to track your delivery on the courier's website. Once you've made your purchase, our system will process your order and send you an email to confirm that we have received your details. If there is no one to sign for the item(s) at the arranged time you will be charged a re-delivery fee. For large item(s) our freight team will contact you to make a booking for a delivery time. Delivery hours are between 9 am and 5 pm (weekdays only). If you require In-Store Delivery, please complete this form.ĭo I have to be at the premises when I receive my order?įor large items yes, you or someone else needs to be at the address that you provided when the delivery arrives. Standard deliveries are to the ground level. We offer Kerbside Drop-off (Door-to-Door) deliveries. Delivery prices and times for these items will be discussed for confirmation with the customer after an order has been placed.įor a question about a specific order, please call us at 1300-885-693 or email at very rare occasions such as unexpected delays to the dispatch, we will contact you to advise. 7-14 business days for all other regionsĬertain large, heavy or bulky items and deliveries to offshore/remote deliveries (including Tasmania) will attract higher delivery prices and delivery times will be longer, depending on the delivery location.3-7 business days for Adelaide, Gold Coast, Wollongong and Newcastle.3-5 business days for metro Melbourne, Sydney and Brisbane.After your order has been dispatched by our supplier, delivery times are approximately: We deliver during regular business hours Monday through Friday. Can NOT store next to the heat source sun or close to the opening of the door.This unit is fitted with a condensate heater, however, if ambient humidity rises above 75%, it may be necessary to direct the drain line (located at the rear) to a suitable drain outlet or tray.Please note: if the condenser coil is not cleaned at least 4 times a year, the efficiency of the appliance will decrease significantly.Fan-assisted cooling ensures rapid temperature recovery.4 castors plus 2 adjustable feet allow stability.User-friendly digital temperature controls and display.Easy-clean stainless steel construction.No technician is required to set up this machine, allowing you to use it almost instantly from delivery. The lockable castor wheels can be easily moved around saving space and making it less heavy for people to move. Featuring the user-friendly digital panel creates a simple and precise operation making it easy for staff to use. And LED lighting creates an energy-efficient alternative to standard lights - helping to promote better-looking food while helping to maximize sales. The sliding door allows easy access without the need to fully open the door, which creates a simple and quick use without inviting germs in or letting the cold out. Polar G-Series Multideck Display Fridge 918mm - CM287-A
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